Turn field photos into a complete request with asset, location, urgency, scope and closeout evidence. This guide keeps the visible record, required verification and responsible follow-up together.
TruInspector editorial team · Reviewed October 8, 2026
Turn field photos into a complete request with asset, location, urgency, scope and closeout evidence. Start with the exact inspection purpose and location, document only what the submitted evidence supports, and keep measurements, testing or professional determinations clearly marked for field review.
FIELD WORKFLOW
Use this guide
1
Identify the agency, asset ID, street or facility and responsible service area.
2
Record a precise location using address, segment, facility area or verified coordinates.
3
Capture the whole asset and the specific visible condition.
4
Route specialized highway, drainage, accessibility or building concerns to the proper review.
5
Track work-request priority, assignment and completion evidence.
PRINTABLE WORKSHEET
Fields to complete
How to Document Public Works Repair Requests
01Scope and responsible reviewer
Record:
02Context needed before field review
Record:
03Evidence to capture
Record:
04Decision points and limitations
Record:
05Report and follow-up record
Record:
DOCUMENTATION EXAMPLE
A finding that stays within the evidence
Asset or area
Sidewalk panel
Visible condition
The submitted image shows a visible elevation change at a panel joint. The height, slope and accessibility impact were not measured.
Recommended action
Measure the condition using the agency method, evaluate the applicable local criteria, establish priority and document the completed repair.
Make the report easier to review
Use a short finding title, identify the exact location and place the strongest evidence beside the written observation. Explain the recommended next step in practical order: verify, make safe when needed, correct the confirmed condition and retain completion evidence.
Keep sources tied to the finding
Record the jurisdiction, adopted edition, contract, company procedure or customer-supplied requirement that applies. A source link helps the reviewer locate the material; it does not prove that every requirement applies to the photographed condition.
State what the evidence cannot prove
A visual condition record does not replace agency measurements, accessibility evaluation, engineering judgment or an official work-order priority.
STARTING SOURCES
References for qualified review
Confirm the current edition, jurisdiction and applicability before relying on a requirement.